Skip to main content
Hegen Help Centre home page
Submit a request Sign in
  1. Hegen
  2. General
  3. Local Shipping & Delivery

Search

I haven't received my parcel. Whom do I contact? 

  • Updated 17 August 2023 07:22

You can reach out to us via the chat below or drop us an email at cs@hegen.com. A Customer Service Specialist will be in touch with you shortly!

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Related articles

  • When will I receive my parcel?
  • Upon order confirmation on Hegen E-Store, can I amend or cancel it?
  • How to contact us?
  • When will delivery take place?
  • What local shipping options are available on the Hegen e-store?

Articles in this section

  • What local shipping options are available on the Hegen e-store?
  • Is tracking number available for my local delivery?
  • Can I self-collect my order?
  • When will delivery take place?
  • When will I receive my parcel?
  • I haven't received my parcel. Whom do I contact? 
  • Can I arrange for a redelivery?
Back to Singapore website Back to USA website
English (US)