May I cancel/return my Hegen By Me order after the transaction has been confirmed?

  • Updated

Once an order is confirmed, cancellations and returns are not permitted. We understand you may need some assistance with navigating the personalisation page.

Our Customer Service team would be glad to assist you with your needs and provide some useful recommendations on what you may consider. Do drop us an email at or ping us in the chat box below.

Do also ensure that you check your final order before checking out. 

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