How do I register for my pump warranty?

  • Updated

Welcome to the Hegen family! We are so glad you have chosen us to be a part of your breastfeeding journey.

To register for warranty, you will need to follow the below steps:

1) Visit our Hegen Official website, scroll to the bottom of the page and click Warranty to register or simply click this link (

2) Scan the QR code located behind your pump device to retrieve the serial number. If you are unable to do so, do provide us with a picture of the QR code and we will assist to retrieve.

3) Do have ready a picture of the proof of purchase (receipt) or screenshot of purchase with order number & date (online purchases) & EDD or birth cert when submitting for warranty.

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