How do I register for my pump warranty?

  • Updated

Welcome to the Hegen family! We are so glad you have chosen us to be a part of your breastfeeding journey.

To register for warranty, you will need to follow the below steps:
 1) Register for an account at our Estore (

2) After creating an Estore account, scroll to the bottom and click Warranty to register for your pump warranty or simply click this link (

3) Scan the QR code located behind your pump device to retrieve the serial number. If you are unable to do so, do provide us with a picture of the QR code and we will assist to retrieve.

4) Do have ready a picture of the proof of purchase (receipt) or screenshot of purchase with order number & date (online purchases) & EDD or birth cert when submitting for warranty.

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