When will I receive my parcel?

  • Updated

Your parcel will be delivered to your address via our assigned courier service within 2-5 working days.

We'll need 1-2 working days to pack and dispatch your order via our assigned courier service. Once items have been processed and picked up, our courier will normally deliver within the next 1-3 working days.

We deliver anywhere in Singapore, with the exception of offshore islands (e.g. Jurong Island, Tuas) and restricted zones (e.g. army camps, Changi Airport). Extra charges apply for Sentosa Island addresses.


*Note that for Hegen By Me Orders, the team will require 10-14 working days to pack and dispatch your order via our appointed logistics partner.

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