Do not worry, you will not be charged for typical wear and tear damages on the rental device.
Penalty fees are likely only to be charged for the following reasons:
Types of Charges |
Description |
Amount of Additional Charges Applicable |
Device Replacement Charges |
The device is returned in a non-working condition and damaged beyond normal wear and tear. This immediately applies if the returned device is found to have sustained any:
|
Up to S$200 |
Device Loss Charges |
The device is not returned at all and Hegen does not receive the device within 14 days after the End Date of the Rental Period. |
S$200 |
Late Return Charges |
The device is not returned on time – i.e. within 2 working days after the End Date of the Rental Period. Renter will be subject to a charge of S$10 per day past the expected date of return. |
Up to S$120 |