Is tracking number available for my delivery?

  • Updated

Yes, you will receive a tracking number via email once the order has been processed and is ready to ship. 

For local Singapore shipments, you can track your order via https://dp.urbanfox.asia/p/public/tracking 

For overseas shipments, you can track your order via https://www.dhl.com/sg-en/home/tracking/tracking-express.html 

Should you face any issues with the tracking of your order, please reach out to us via live chat or at cs@hegen.com.

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