I am not satisfied with my Hegen By Me product, what do I do?

  • Updated

We are sorry to hear that! We perform quality checks on all of our products prior to dispatch and ensure that all orders are up to standard before being sent.

 

However, do reach out to us if you are dissatisfied with your product by dropping us a line at cs@hegen.com. Please also include a photo of the products and our Customer Experience team will endeavour to resolve this as soon as we can.

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