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I am interested to have my Hegen By Me products exchanged, how may I do so?

  • Updated May 04, 2023 06:53

Due to safety and hygiene reasons, we do not accept returns or exchanges unless the items purchased were defective or damaged.

Products which have been worn, used, damaged due to mishandling, deteriorated or incorrectly customised are strictly not accepted.

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Articles in this section

  • May I amend my Hegen By Me order after the transaction has been confirmed?
  • May I cancel/return my Hegen By Me order after the transaction has been confirmed?
  • I am interested to have my Hegen By Me products exchanged, how may I do so?
  • I am not satisfied with my Hegen By Me product, what do I do?
  • What should I do if Hegen By Me product is faulty / damaged upon unboxing?
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