How do I register for my pump warranty?

  • Updated

Welcome to the Hegen family! We are so glad you have chosen us to be a part of your breastfeeding journey.

To register for warranty, you will need to follow the below steps: 

1) Register for an account at our Estore (https://www.hegen.com/customer/account/login). 
2) After creating an Estore account, click on My Warranty on the left margin. Then click on Register Warranty. 
3) Scan the QR code located behind your pump device to retrieve the serial number. If you are unable to do so, do reach out to us via the Live Chat below by sharing a picture of the QR code and we will assist to retrieve. 
4) Do have ready a picture of the proof of purchase (receipt) or screenshot of purchase with order number & date (online purchases) & EDD or birth certificate when submitting for warranty. 

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