How and when will I receive my Hegen Rental Order?

  • Updated

Your Hegen Rental Electric Breast Pump order will be delivered via our appointed logistics partner. Delivery time is 1 – 2 working days before the start of your rental period, depending on mode of delivery. Priority Shipping will not be available for Hegen Rental Service. 

Please note that for local Singapore addresses, we are unable to deliver to Jurong Island, Army Camps, Changi Airport, Tuas, and Fishery Ports, as well as to post office boxes. Extra charges also apply for Sentosa Island addresses. Delivery will be arranged during office hours (0900 to 1800 hours). Kindly ensure that someone is at home to conduct the handover of the rental pump device to our logistic partner. You will incur an additional delivery charge if there is a failed delivery attempt.

 

You may contact us via the live chat below or drop us a line via cs@hegen.com if you do not receive your Hegen Rental Electric Breast Pump before the start of your rental period. Alternatively, you may click here to reach out to us!

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