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Express

General

  • What is the measurement for Hegen Flange?
  • Do you offer a smaller flange size?
  • Do you offer a bigger flange size?
  • Which pump adapter should I purchase?

Manual Breast Pump

  • How do I activate the Manual Breast Pump?
  • How do I assemble the Manual Breast Pump?
  • Why is there a squeaky sound when I pump?

Manual Breast Pump (SoftSqround™)

  • What are the flange sizes that Hegen offers in the Hegen PCTO™ Manual Breast Pump Kit (SoftSqround™)
  • How do I know which flange size should I choose for the Hegen PCTO™ Manual Breast Pump Kit (SoftSqround™)?
  • My nipple size is 13mm, I will need a smaller size flange than 19mm, am I still be able to use Hegen PCTO™ Manual Breast Pump Kit (SoftSqround™)?
  • How do I assemble Hegen PCTO™ Manual Breast Pump (SoftSqround™)?
  • How do I use Hegen PCTO™ Manual Breast Pump (SoftSqround™)?

Cleaning & Sterilisation

  • Before first use, how should I clean my pump parts?
  • After each pump use, what do I clean?
  • What can I use to clean my pump parts?
  • What methods of sterilization can I use on your pump parts?
  • What parts of my pump can I sterilize?
  • How often should I sterilize the pump parts?

See all 9 articles

Usage & Frequency of Replacement

  • How often should I replace my pump parts?
  • Why does my pump adapter peel?
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